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Who ships your orders

On every plan, Forto ships for you: checkout rates and labels. From Growth, duties and tax are collected at checkout too. On Enterprise, your own carriers can keep your orders inside the EU while Forto ships every parcel that crosses a customs border.

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Two ways to run Forto

EVERY PLANFORTO RUNS 4 OF 6, 6 FROM GROWTH

Forto ships for you

Checkout rates and labels from your first order. From Growth, duties and tax are collected at checkout too.

Checkout ratesFORTO
Inside the EUFORTO
Across the borderFORTO
Carriers & labelsFORTO
Inside the EUFORTO
Across the borderFORTO
RoutingFORTO
Inside the EUFORTO
Across the borderFORTO
Duties & landed costFROM GROWTH
Tax & complianceFROM GROWTH
ReturnsFORTO
Inside the EUFORTO
Across the borderFORTO

You connect the store and fund the wallet. Forto runs the rest.

ENTERPRISEFORTO RUNS 2 OF 6, AND EVERY PARCEL ACROSS THE BORDER

You ship inside the EU, Forto ships the rest

For Enterprise stores with carrier contracts of their own inside the EU.

Checkout ratesSPLIT
Across the borderFORTO
Carriers & labelsSPLIT
Across the borderFORTO
RoutingSPLIT
Across the borderFORTO
Duties & landed costFORTO
ReturnsSPLIT
Across the borderFORTO

Your parcels inside the EU stay on your contracts. Every parcel that crosses a customs border ships on a Forto label.

Stock at a 3PL? Warehouse connections are set up on request: tell us which system your warehouse runs.

The modules — Enterprise

Five products. Each does one job and composes with the rest. Pieces are bought separately on Enterprise, through a demo. On Starter, Growth and Pro, all modules are included as one stack.

MODULE 01ENTERPRISE

Duties & Landed Cost

One price at checkout. Nothing at the door.

Duty and import tax calculated per consignment and shown duty-inclusive — at checkout, or earlier on the product page and cart. Every duty-paid parcel ships on a Forto label, so the duty your customer pays is the duty paid at the border.

  • Duties at checkout
  • Border rules per destination
  • HS classification, review-backed
  • Customs documents
  • Wallet-backed settlement
  • Baked-in pricing

Bought separately on Enterprise, through a demo.

MODULE 02ENTERPRISE

Shipping & Routing

The right carrier, every shipment.

Live rates in your checkout, labels on Forto's carrier pool, and a decision engine that picks the carrier and service per shipment — with a log of why. The decision is also available on its own, for a WMS that buys labels on your own accounts.

  • Forto carrier pool
  • Checkout rates, or your own zones
  • Bring your own carriers
  • Premium services
  • Batch printing

Bought separately on Enterprise, through a demo.

MODULE 03ENTERPRISE

Tax & Compliance

Registered, filed, remitted — watched.

On Pro and up, Forto sells as the seller of record, so the tax is registered, filed and paid under Forto's own number and you don't register abroad. On Growth, you keep your own registrations and Forto tells you where and when you need one.

  • Threshold monitoring
  • Union OSS
  • Compliance monitoring
  • Forto as taxpayer of record
  • Managed VAT — Forto as IOSS intermediary

Bought separately on Enterprise, through a demo.

MODULE 04ENTERPRISE

Returns

Turn refunds into exchanges.

A no-login portal that offers an exchange, gift card or store credit before a refund. Works on orders you fulfilled yourself; attach your own return label or let Forto generate one.

  • No-login returns portal
  • Refund automation
  • Portal inside your store
  • Exchange-first flows
  • Reason analytics

Bought separately on Enterprise, through a demo.

MODULE 05ENTERPRISE

Headless API & Platform

Your OMS in, Forto out.

The integration seam for systems Forto doesn't own: duty quotes, shipment ingest for orders you shipped yourself, and programmatic returns.

  • REST API
  • Full API access

Bought separately on Enterprise, through a demo.

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MONEY, SECURITY & TRUST
Approve payments once

One authorization covers your subscription, wallet top-ups and duty variance. No surprise re-approvals.

No double charges

Retries, replays and network hiccups can't make the same charge land twice.

Your VAT, kept apart

VAT collected from your customers sits in its own account until it's remitted — never mixed with operating cash.

No card data

Payments are tokenized and processed by Stripe — Forto never touches card numbers.

GDPR

EU data residency, DPA signed on request.

Scoped keys

Per-plan API key scopes, enforced at request time.

Encryption

TLS in transit, encrypted at rest.

Certifications, honestly

No SOC 2 or ISO 27001 yet — we say so, and answer any security questionnaire with dates, not badges.

Keep what works. Add what's missing.

Start free and Forto ships for you from the first order — or book a demo and we'll compose the pieces that fit the stack you already run.

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